Shipping policy

Shipping Policy

Thank you for shopping with us!

We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (if available).

Shipping Time

Estimated delivery times are:

  • Local Orders: 2–5 business days

  • Remote Areas: 4–7 business days

Please note that delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout unless your order qualifies for Free Shipping, which will be clearly indicated on the product or checkout page.

Order Tracking

If tracking is available, you will receive a tracking number once your order has been dispatched. You can use it to monitor your shipment's progress.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the courier to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can assist you.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We are happy to help.